Getting Results Without Authority

• Develop your personal power base
• Plan the fundamentals of exchange and reciprocity
• Develop and apply persuasion skills using a four step process
• Improve your basic interpersonal skills of listening, questioning and providing constructive feedback
• Appreciate the value of constructive conflict
• Identify the basic steps of negotiation and promote win/win results
• Evaluate benefits of various work styles

• Establish or regain credibility so you can begin to influence
• Understand the person you’re trying to influence and persuade through give-and-take
• Let work styles and communication differences work for, not against, you
• Successfully sell your ideas and implement change
• Create a collaborative work environment for faster, better results
• Achieve more trusting relationships through ‘give and take’ up, down and across the organization

• Self assessment(s)  for insight into individual behaviour and how you work with others
• Hands-on activities to engage participants in demonstrating skills
• Role plays to practice techniques and behaviours in a safe environment
• Worksheets and exercises to enhance participation and learning

• $2195 Member         
• $2395 non Member
  
  Become a Member and save
  Train more with an Annual Pass

Managers, supervisors, team leaders, project managers and office professionals who need to get work done through others.

• Classroom

  Bring this course to your team with on site training

18 PDUs
RIBO Credits:  Management 18 hours

• Deane Eldredge
• Francine Durivage
• Marilyn Debora
• Maureen Hannah
• Josette Lapierre
• Pat Masters
• Harry Mingail
• Carol Laurence
• Nick Pollice
• Reginald Scotland
• Janelle Van Halst