Full Course List

Full Course List

Change Management

• Change Management Fundamentals  - 
• Change Management Principles
• Communicating Change
• Leading Through Change
• Planning and Managing Organizational Change
• Strategic Agility and Resilience: Embracing Change to Drive Growth
• Successful Personal Change in the Workplace  - 
• The ABC's of Change Management

Communications and Interpersonal Skills

• Assertiveness Training for Managers
• Assertiveness Training for Women in Business
• Business Conversation Skills When English is a Second Language
• Communicating In A Crisis
• Communicating Up, Down and Across the Organization
• Communication and Interpersonal Skills for IT & Technical Professionals
• Communication Excellence for Front Line Staff
• Communication Techniques for Strong Work Relationships
• Dynamic Listening Skills
• Emotional Intelligence for Workplace Success
• Getting Better Results Through Conversations  - 
• How to Communicate with Diplomacy, Tact and Credibility
• Inter-Generational Communication Workshop
• International Business Etiquette
• Interpersonal Skills
• Managing Difficult & Sensitive Conversations  - 
• Managing Stress and Emotions in the Workplace
• Media Matters
• Moving Ahead: Breaking Behaviour Patterns That Hold You Back
• Negotiating to Win
• Negotiation Skills Workshop
• Responding to Conflict: Strategies for Improved Communication
• Successful Project Leadership Through Communication

Business Writing and Presentations Skills

• Business Writing Essentials
• Effective Presentation Skills
• Effective Presentation Skills for Technical Professionals
• Executive Speaking: Confident, Powerful and Impactful
• High Performance Business Writing
• Mastering Presentations with Confidence and Control
• Power Writing
• PowerPoint® Unplugged
• Projecting A Positive Professional Image
• The Grammar Course

Supervisors

• Management Skills for New Supervisors and Managers

Management and Supervisory Skills

• Confronting the Tough Stuff: Turning Managerial Challenges into Positive Results
• Creating a Culture of Trust: Management Strategies That Get Results
• Dealing with Competing Demands
• Delegation Bootcamp
• Fundamentals of Purchasing
• Gestion du temps
• Getting Results Without Authority
• High-Impact Decision Making: Reducing Risks, Maximizing Results
• How to Manage Workplace Negativity
• Igniting Commitment: Engaging Employees for Breakthrough Results
• Improving Your Managerial Effectiveness
• Innovation and Creativity: Unleash Your Potential
• Key Skills for Today's New Manager
• Leadership Skills for Supervisors
• Leading Effective Meetings
• Making the Transition to Supervising and Managing Others
• Management Course for Supervisors
• Management Skills for New Supervisors and Managers
• Managing Chaos: How to Set Priorities and Make Decisions Under Pressure
• Managing Todays IT and Technical Professionals
• Mastering Challenging Management Conversations
• Mastering Organizational Politics, Influence and Alliances
• Meeting and Event Planning Workshop
• Motivating for Results
• Performance Management: Minimizing Stress, Maximizing Effectiveness
• Successfully Managing People
• Taking on Greater Responsibility: Step Up Skills for Non Managers
• The Effective Facilitator
• Thinking for Results
• Time Management
• Tough Times? Be Tough on Time!  - 

Leadership

• Advanced Leadership Communication Strategies
• Canadian Management Centre's Advanced Executive Leadership Program
• Canadian Management Centre's Oil & Gas 5-Day "MBA"
• Coaching for Business Results: A Hands-On Practical Workshop  - 
• Coaching: A Strategic Tool for Effective Leadership
• Developing Executive Leadership
• Expanding Your Influence: Understanding the Psychology of Persuasion
• Improving Performance of Remote and Virtual Workers  - 
• Leadership and Team Development for Managerial Success
• Leadership Challenge Workshop Facilitator Training
• Leadership for Post Merger Integration
• Leadership for Senior Managers: How to Get Your Strategy Implemented throughout Your Organization
• Leadership Through People Skills
• Leading Innovation: Creating and Sustaining a Climate for Growth
• Leading Virtual and Remote Teams
• Leading With Emotional Intelligence
• Maximum Performance Leadership
• Moving From an Operational Manager to a Strategic Leader and Thinker
• Preparing For Leadership: What It Takes to Take the Lead
• Storytelling: The Secret of Great Communicators
• The 5-Day "MBA" for the Pharmaceutical Industry
• The Leadership Challenge Workshop
• The Voice of Leadership

Strategic Management

• Canadian Management Centre's 5-Day "MBA"
• Canadian Management Centre's Oil & Gas 5-Day "MBA"
• Critical Thinking: New Paradigm for Peak Performance
• Executive Business Planning
• Fundamentals of Strategic Planning
• Strategic Planning
• Strategy Execution: Getting it Done

Senior Leadership Suite

• Canadian Management Centre's 5-Day "MBA"
• Canadian Management Centre's Oil & Gas 5-Day "MBA"
• Executive Business Planning
• Leadership for Post Merger Integration
• Leadership for Senior Managers: How to Get Your Strategy Implemented throughout Your Organization
• Maximum Performance Leadership
• Pharmaceutical Product Management: Building your Brand in the New Healthcare Environment
• The 5-Day "MBA" for the Pharmaceutical Industry
• Value-Based Marketing in the Pharmaceutical Industry

Project Management

• Best Practices for the Multi-Project Manager
• Business Analysis Fundamentals
• Business Skills for Project Managers: Improve Your Focus, Credibility and Success
• Fast Lane: Project Management
• Greater Productivity Through Improved Work Processes
• Improving Your Project Management Skills: The Basics For Success
• Information Technology Project Management
• Managerial and Team-Building Skills for Project Managers
• Managing Projects Using Microsoft ® Project
• Managing Troubled Projects: Diagnosis, Recovery and Prevention Techniques
• PMP Exam Prep Workshop
• PMP® Exam Prep Webinar Series
• PMP® Exam Prep Workshop – Extended Seminar
• Process Management: Applying Process Mapping to Analyze and Improve Your Operation
• Project Cost Management: Estimating, Budgeting and Earned Value Analysis
• Senior Project Management
• Successful Project Leadership Through Communication
• Technical Project Management
• The Comprehensive Project Management Workshop
• The Project Planning Workshop

Financial Management

• Accounting’s New Guidelines: From GAAP to IFRS
• Advanced Strategies for Controllers
• Budgeting Workshop for Managers
• Business Analysis Fundamentals
• Canadian Management Centre's Course in Mergers and Acquisitions
• Debits & Credits: How Accounting Really Works
• Financial Analysis
• Financial Modeling and Forecasting
• Fundamentals of Cost Accounting
• Fundamentals of Finance and Accounting for Non-Financial Managers
• Intermediate Finance and Accounting for Non-Financial Managers
• The Controller's Job in Today's Environment
• The Road to Financial Success: Put Yourself in the Driver’s Seat

Human Resource Management

• Building Business Acumen for Learning Professionals
• Critical Thinking for HR Professionals
• Employment Law for Managers
• Fundamentals of Human Resource Management
• Hire Smart - Interviewing Skills Workshop
• Human Resources Measurement and Metrics
• Kirkpatrick's Four Levels: Increasing Training Effectiveness Through Evaluation
• Linking the Balanced Scorecard with Learning Strategy
• Recruiting, Interviewing and Selecting Employees
• Retaining the Best: Practical Steps to Immediately Improve Employee Retention
• Succession Planning That Works
• The Strategic Role of Human Resources

Sales and Marketing

• Advanced Principles of Professional Selling
• Aligning Marketing and Sales: Achieve Success Through Collaboration
• Best Practices in Sales Management
• Building and Retaining Sales Relationships in Tough Times  - 
• Building Better Buyer Relationships - The Key to Sales Success in the 21st Century
• Business-to-Business Marketing Strategies
• Creating Customer Value Through Competitive Advantage
• Developing and Executing a Customer-Centric Strategy
• Developing Competitive Marketing Strategies
• Fundamentals of Marketing: Your Action Plan for Success
• Fundamentals of Professional Selling
• How to Avoid Making it All About Pricing  - 
• Market Research: How to Get the Right Data to Make the Right Decisions
• Motivating and Coaching Your Sales Team: The Tools for Success
• Pharmaceutical Product Management: Building your Brand in the New Healthcare Environment
• Planning and Developing New Products
• Pricing Strategies
• Sales and Account Management in Pharmaceuticals: From a General Approach to Targeted Sales and Company-Wide Selling
• Sales and Account Management in Pharmaceuticals: From a General Approach to Targeted Sales and Company-Wide Selling
• Sales in Turbulent Times  - 
• Selling to Major Accounts
• Selling to Senior Executives
• Strategic Sales Negotiations
• Successful Product Management
• The Marketing Managers Program
• Time and Territory Management for Salespeople
• Value-Based Marketing in the Pharmaceutical Industry

Administrative Professionals

• Business Conversation Skills for Administrative Professionals
• Communicating, Negotiating and Prioritizing: A Workshop for Administrative Professionals
• Fundamentals of Finance and Accounting for Administrative Professionals
• Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals
• Management Skills for Administrative Professionals
• Management Skills for Government Administrative Professionals
• Managing Chaos for Administrative Professionals
• Partnering With Your Boss: Strategic Skills for Administrative Professionals
• Performing in Challenging Times: Key Communication Skills for Administrative Professionals
• Project Management for Administrative Professionals
• Stepping Up to Leadership
• Taking on Greater Responsibility: Step Up Skills for Non Managers

Customer Service

• Communication Excellence for Front Line Staff
• Creating the Repeat Customer  - 
• Exceptional Customer Service Leadership
• How to Manage Your Front Line Customer Service in Hectic Times  - 
• Managing Customer Conflict
• Process Mapping for Improved Customer Service
• Win-Win Strategies to Resolving Customer Conflict  - 

Purchasing Management

• Fundamentals of Purchasing
• Negotiating to Win

Manufacturing and Operations Management

• Inventory Management Techniques: Planning, Replenishment and Activities Control
• Process Improvement & Work Simplification
• Production Planning, Scheduling and Activity Control Workshop

Information Technology

• Business Systems Analysis And Design
• Information Technology for Non-IT Managers

National Quality Institute

• Framework for Excellence
• Introduction to Process Mapping
• Organizational Excellence Assessment
• Quest for a Healthy Workplace
• Quest for Quality Process Improvement Tools