Courses

The Strategic Role of Human Resources

SEMINAR OUTLINE
HOW YOU WILL BENEFIT
YOU WILL LEARN
WHO SHOULD ATTEND
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In today's environment human resources can and should do much more than process transactions. Human resources can be an essential, viable, strategic, value producing member of the Leadership Team.

HOW YOU WILL BENEFIT

Learn examples of best practice strategic human resource initiatives as utilized by the world's better managed human resource departments
Hear about the ever changing role of the human resource function and how you can best carry out the role
Develop and learn how to implement a human resource strategic plan that is a link to and supports your organizations business plan
You will be introduced to a step by step methodology for delivering more value added, strategic human resource services to each of your internal customers

YOU WILL LEARN

How to provide even greater value to your internal customers
Best practice techniques and initiatives to enhance the quality of your service from HR
Real world examples of the five most important dimensions/aspects of HR service
How to utilize an Internal Customer Report Card within your organization
Twelve-steps involved in implementing a strategic internal service improvement plan
Means of utilizing coaching and counselling techniques to make a significant impact with managers and employees
How to develop a competency-based strategic human resource plan that is aligned with your organization's business plan
A strategic approach for implementing your new action plan

WHO SHOULD ATTEND

Any Human Resource professional who wishes to make a more strategic contribution to their organization. It is recommended that participants attend Fundamentals of Human Resource Management prior to this program.

FEES

MEMBERS:	$1,645.00 Cdn
NON-MEMBERS:	$1,795.00 Cdn
Click here for more membership information

Satisfaction Guaranteed:

We guarantee the quality of this course. More than 99.2% of our attendees say they would recommend the course to their colleagues. If however, you are not completely satisfied please let us know, we will work with you to help you achieve your learning needs.