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Getting Better Results Through Conversations

Express Learning

SEMINAR OUTLINE
HOW YOU WILL BENEFIT
YOU WILL LEARN
WHO SHOULD ATTEND
REGISTER NOW

Introducing Canadian Management Centre’s Express Learning

In today’s reality some organizations are being required to maintain or improve performance while cutting resources. As employees are asked to take on more responsibility and do more with less, their need for professional development is at an all time high, while their ability to take the time to learn is at an all time low.

In response to our customers changing needs we have developed a portfolio of Express Learning options. By narrowing the focus of these courses to a few relevant business concepts and techniques, we are able to provide, in a half-day high-quality learning experience, a concentrated blast of practical knowledge that you can take back and apply on the job the very next day.

This is a half-day workshop, offering a concentrated blast of practical knowledge that you can take back and apply on the job the very next day.

Do you feel anxious or concerned when you have to have a tough conversation with an employee? In this workshop you will explore strategies that will help you plan for these difficult conversations and to get results from them.

HOW YOU WILL BENEFIT

Ensuring you get results out of your tough conversations
Strategies to draw people out to get the information you need
Methods of communicating effectively with different people
Practice in conducting tough conversations

YOU WILL LEARN

How to set a conversation goal so that you'll achieve something in the conversation
The words not to say
Strategies for giving constructive criticism
How emotional intelligence can help you
How to handle tough conversations around poor attitude, personal problems, and an employee who is being disciplined

PROFESSIONAL LEARNING CREDITS
3 PDUs

WHO SHOULD ATTEND

Managers, Project Managers, Team Leaders, Supervisors and those who work in a team environment and need to achieve results through effective conversations with others.

BONUS: Job Aid(s) and workshop material included.

Note: Those interested in more advanced practice in handling tough conversations should also enrol in Managing Difficult and Sensitive Conversations.

FEES

MEMBERS:	$495.00 Cdn
NON-MEMBERS:	$545.00 Cdn
Click here for more membership information

Satisfaction Guaranteed:

We guarantee the quality of this course. More than 99.2% of our attendees say they would recommend the course to their colleagues. If however, you are not completely satisfied please let us know, we will work with you to help you achieve your learning needs.