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Emotional Intelligence: Techniques to Increase Team Engagement & Results
Canadian Management Centre
Emotions affect people twenty-four hours a day regardless of where they find themselves. It goes without saying that emotions have a significant impact on how people behave and communicate, as individuals and as members of groups.
Emotional intelligence (EI) is the intelligence that people have when they are in tune with their emotions and are also aware of what people around them are feeling. People with emotional awareness then use this knowledge as they manage their own behaviours and as they interact with others.
Research indicates that people with a high degree of EI are more likely to be successful. They have a knack for communicating effectively and building relationships that allow them to draw on the abilities of the people around them.
" I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done. "
" Gives me ideas/strategies to apply to real life, not just text book (school). "
Panago Pizza Inc.
" Extremely valuable, the seminar exceeded my expectations. "
" Knowledgeable. Excellent relationship with students. "
" I liked being able to apply the knowledge gained to real examples during the course. "
" I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work. "
" I like the course binder, as it provides background knowledge and will serve as a reference for the future. "
" Excellent, very participative group, good techniques & learning. "
Delta Dental Plan Michigan
" The seminar was very interactive - lots of hands on training. "