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Assertiveness Training for Managers

Acheive greater results higher influence with assertiveness techniques that will build confidence and credibility.

Learn how your behaviour style impacts your overall performance as a manager. Step-by-step, you’ll go from identifying your current style to applying a more effective approach. You’ll examine the entire dynamic process using behaviour modeling and feedback sessions
 

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Learning Objectives Fee
Course Benefits Who Should Attend

Upcoming Sessions

Date City Times Course# 32527
  • Jun 18, 2012
    - Jun 20, 2012    		 Ottawa, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Jun 25, 2012
    - Jun 27, 2012    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Aug 13, 2012
    - Aug 15, 2012    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Sep 26, 2012
    - Sep 28, 2012    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Oct 10, 2012
    - Oct 12, 2012    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Nov 5, 2012
    - Nov 7, 2012    		 Ottawa, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Dec 3, 2012
    - Dec 5, 2012    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Feb 4, 2013
    - Feb 6, 2013    		 Toronto, ON 9:00 AM
    - 5:00 PM    		 Register Now
  • Mar 4, 2013
    - Mar 6, 2013    		 Calgary, AB 9:00 AM
    - 5:00 PM    		 Register Now

Do you need a different date or location? We offer Courses On Request.


Course Details

Learning Objectives

  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to request and influence change
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

Course Benefits

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner

Fee

Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.

Course Type

Accreditation

Facilitators

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  • "  The course had a great group of people, and Liz kept us moving at a comfortable pace, and made the course fun as well.  "

  • "  The course was interactive and made me think a lot about myself and how I communicate. I did not expect it to be quite as ‘introspective’, but it was important to take a look at myself, and determine where my communication could improve.  "

  • "  This course has very practical application and I enjoyed the role playing.  "

  • "  Liz was both professional and very knowledgeable about the course material and other related subjects. The exercises were practical and very useful for helping me develop the skills I needed.  "