Download here: BI #36 Dan Coughlin on Accelerating Your Leadership

Duration: 11 minutes 13 seconds

Show Notes:

Canadian Management Centre’s Business Intelligence podcast series is excited to present this week the “Accelerating Your Leadership” podcast from the American Management Association, with special guest Dan Coughlin.

Dan Coughlin is president of the Coughlin Company, a consulting firm specializing in business acceleration, working with companies such as AT&T, Boeing, Citigroup, and the St. Louis Cardinals.

During this leadership podcast Dan Coughlin reviews his new book Accelerate . In his book Mr. Coughlin discusses 20 lessons on how a manager can accelerate their leadership and how they move from being an average manager to becoming an exceptional manager.

Mr. Coughlin also discusses priority management. He reviews the importance of utilizes priority management systems and gives real life examples of how to implement some of his 20 leadership lessons to meet personal and professional objectives.

 

 BI #36 Dan Coughlin on Accelerating Your Leadership: Play Now | Play in Popup | Download

Popularity: 3% [?]

 

 BI #35 Richard Thaler on the Architecture of Choice: Play Now | Play in Popup | Download

Download here: BI #35 Richard Thaler on the Architecture of Choice

Duration: 11 minutes 53 seconds

Show Notes:

Canadian Management Centre this week presents the American Management
Association’s podcast “Architecture of Choice” with guest Richard Thaler.

During this podcast economist Richard Thaler will discuss how to use choice
architecture to establish environments that are designed to assist people in
making good decisions for themselves and those they interact with.

Mr. Thaler will give real life examples on how to establish effective choice environments
and will review the average persons thought and decision making patterns. Mr. Thaler
will also address the controversial views on establishing these choice environments that
entice a person to make the choices that are laid out before them.

The podcast will outline the business acumen of using choice architecture to support not
only employees but consumers while meeting overall business objectives.

Popularity: 8% [?]

 

 BI #34 Len Sandler on Becoming an Extraordinary Manager: Play Now | Play in Popup | Download

Download here: BI #34 Len Sandler on Becoming an Extraordinary Manager

Duration: 10 minutes 32 seconds

Show Notes:

Canadian Management Centre is pleased to present the “Becoming an Extraordinary Manager” podcast from the American Management Association, introducing guest Len Sandler.

Mr. Sandler will discuss how an average manager becomes an extraordinary manager. During this podcast Mr. Sandler will review the top 5 reasons and challenges that face the average manager and how to rise above these pitfalls to be truly successful as a leader.

Mr. Sandler will also give step-by-step guidance on how to conquer the myth of the manager that “people are born managers” and will give you the tools on how to not only become a manager but an extraordinary leader.

Len Sandler is the President of Sandler Assoc. and is the author of the best selling book Becoming an Extraordinary Manager, which focuses not just on “understanding” principles of good management, but on taking action. Mr. Sandler has successfully developed and delivered more than 2,500 seminars for such clients as EMC, General Motors, Disney, AT&T, Johnson & Johnson.

Popularity: 13% [?]

 

 BI #33 Dick Grote on Disciplining without Punishment: Play Now | Play in Popup | Download

Download here: BI #33 Dick Grote on Disciplining without Punishment

Duration: 13 minutes 26 seconds

Show Notes:
Canadian Management Centre is proud to present the Disciplining without Punishment podcast from the American Management Association. Introducing special guest Dick Grote. During this podcast Dick Grote and CMC will discuss how a manager maintains discipline without punishment. Mr. Grote will give real life examples of how to humanize the approach of disciplining employees with out punishing and or demeaning and still achieving desired results.

Mr. Grote is the Chairman and CEO of Grote Consulting Corp., and the author of Discipline without Punishment , The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles have appeared in Harvard Business Review and The Wall Street Journal.

Popularity: 22% [?]

 

 BI #32 “Carrot” Style Motivation: Play Now | Play in Popup | Download

Download here: BI #32 “Carrot” Style Motivation

Duration: 11 minutes 41 seconds

Show Notes:

Canadian Management Centre is pleased to host another podcast from the American Management Association’s collection. In this episode Chester Elton talks about his book, The Carrot Principle (co-written with Adrian Gostick), which explains the best methods to recognize employees for long-term results.

Long-term organizational success is almost impossible without effective recognition of employees. Chester Elton explains the remarkably simple but powerful methods great managers use to provide their employees with effective recognition, which all managers can easily learn and begin practicing for immediate results.

Chester Elton is vice president of performance recognition with the O.C. Tanner Recognition Company, the world’s leading employee recognition firm. His book, The Carrot Principle, reveals the most central characteristic of the most successful managers is that they provide their employees with frequent and effective recognition.

Popularity: 31% [?]

Step 5.  Leaders Continuously Refine What They Know— Repetition

In order to take your business to the next level, it is not enough to just know what to do, but to consistently do what you know.  The ability to repeat a calculated action plan will refine what you do, creating a more efficient process along the way.

This means not only focusing on the things you do best, but doing them often enough to get where you want to be!
Og Mandino, author of “The World’s Greatest Salesman” wrote: “My dreams are useless, my plans are dust, my goals are impossible.  All are of no value unless they are followed by steady action.”

The more often we do something, the more refined our process becomes, and the higher heights we attain. Anthony Robins said it best. “Repetition is the mother of all skills.”

In a world in which business is more competitive then ever, it is important for us not to settle for mediocrity but to emulate the successful.  Do not believe for a second that you can be a part-time leader.  True leadership is a habit. It is up to you to make it a good or bad habit.

The concept of Standard Operating Procedures provides a foundation for good habits.  Would you trust a pilot that did not have a set of Standard Operating Procedures to insure the greatest chance of success in your flight?  If not, why should your clients trust you if you do not have SOPs in your personal and business life to ensure the greatest chance of success in their relationship with you?

5 Steps to Successful Leadership

1. Leaders know what they stand for - Be aware of your present situation
2. Leaders know where they want to end up - Know your desired destination
3. Leaders always know the reason why? - Know why you are doing what you are doing
4. Leaders know what it takes - Leaders Implement their action plan
5. Leaders continuously refine what they know— Take your system to the point of efficinecy through repetition

Fred Sarkari

Popularity: 21% [?]

 

 BI # 31 Defeating Workplace Disengagement: Play Now | Play in Popup | Download

Download here: BI # 31 Defeating Workplace Disengagement

Duration: 11 minutes 07 seconds

Show Notes:

This week Canadian Management Centre is pleased to present a podcast from the American Management Association vault. The podcast entitled “Defeating Workplace Disengagement” features special guest Rodd Wagner co-author of 12: The Elements of Great Managing the sequel to 1999 bestseller First, Break All the Rules.

Wagner is a principal of The Gallup Organization and has always held an interest in what makes an organization’s top performs tick. Using performance and engagement data from numerous Fortune 500 companies Wagner is able to identify the 12 common elements driving great performance, while learning how the nature of these overachievers affects business strategy.

Popularity: 37% [?]

Step 4 Leaders Know What It Takes. Leaders Implement an Action Plan

All of the preceding steps become null and void, unless you are willing to take action—action to start the journey, to occasionally re-assess that journey and to implement all the little steps that are needed to move you in the right direction.

Knowing what it takes to get something done doesn’t really mean having all the answers yourself. Albert Einstein summed this one up best when he said “I don’t need to have all the answers myself, I just need to know where I can find the answers when I have to.” It also means having the confidence to trust your team.

Most people set their goals first—creating their direction in life without understanding why they are doing it. Sure they know what they want to accomplish or attain in life, but do they know why. That is why they are never happy, always searching for more, never fulfilled. Once a person can answer the question why, their entire direction and goals can be defined. Your goals will be the stages you need to pass through when your life is directed by a purpose.

Here is where you set detailed tactical action plans that are linked to why you want to accomplish your set goals.

The last step in this process will be posted next week

Fred Sarkari

Popularity: 24% [?]

As the long, lazy days of summer approach it can be hard to keep your employees focused on their daily jobs. Instead of fighting the temptation of the warm weather, many employers embrace the possibilities it offers and use flex hours to keep their employees happy and on task.

Some employers though, are hesitant to offer flex hours as they feel that:

A. Productivity will decrease
B. It’s cost prohibitive
C. It’s not possible to close shop for a day as customers questions still need to be answered.

But, it’s possible to address all of these concerns and make your workplace a more productive environment while keeping your employees happy. If we look at the reasons employers are reluctant to offer summer hours, we can find solutions that will satisfy everyone’s concerns.

A. Productivity will decrease

A survey conducted by Opinion Research Corporation found that 66% of employees whose work offered summer flex hours felt that they were more productive during the week. In addition, offering flex hours doesn’t mean that you just have to give your employees extra time off, instead, you can work out a system where they can earn extra days off. This arrangement will entice your employees to work harder when they are at work in order to ensure they get to take part of the summer hours/flex time program.

B. It’s cost prohibitive

Allowing employees to have extra time off during the summer months can be quite a financial concern for employers. Although they want to make their employees happy (which can help with employee retention), it can be hard to manage costs. To combat this, employers can manage the expense by allowing employees to work extra hours during the week to make up for any time off. For example, a system can be arranged that if employees work an extra hour every day from Monday to Thursday they can take every Friday afternoon off. This means that the organization won’t be out any money for labour costs while still pleasing their employees.

C. It’s not possible to close shop for a day as customers questions still need to be answered.

Figuring out a solution for this issue can be a bit trickier for employers. For some workplaces, it’s just not feasible to close the doors every Friday afternoon, even if employees have earned the extra time off. Instead of canceling the possibility of summer hours, have your employees work on a rotating schedule so that there is always a skeleton staff available to answer customer’s concerns. If you continue with the scenario as discussed above, you can still have your employees work an extra hour from Monday to Thursday but instead of giving them every Friday afternoon off, give them the whole day off every other Friday. That way there is always someone available in the office and employees can retain their summer hours.

Keeping your workforce happy is imperative if you want to run a successful business. A great way to keep your employees satisfied is to offer them a Summer Hours/ Flex Time program, and if done effectively, will help with productivity and won’t cost you any extra money. The only result: a loyal, contented workforce.

Popularity: 25% [?]

 

 BI # 30 The Challenge to Innovate: Play Now | Play in Popup | Download

Download here: BI # 30 The Challenge to Innovate

Duration: 10 minutes 53 seconds

Show Notes:

Canadian Management Centre is proud to present a conversation that took place on an episode from the Edgewise podcast series. This episode features special guest Cindy Rabe. Cindy Rabe held the position of Innovation Strategist for Intel Corporation until early 2006 when she founded Zero-G, a company that contributes and stimulates breakthrough insights that lead to innovations and improvements in all areas of business.

During this podcast Cindy Rabe will talk about how to defeat the kind of thinking that can overcome teams and kill true innovation. Cindy offers insights on how to find and work with the right people and shows, through fascinating real-world examples, the huge difference they can make.

Popularity: 42% [?]