BI#72 Max Muller on HR Issues That Managers Need to Know Now: Play Now | Play in Popup | Download

Download Here: BI#72 Max Muller on HR Issues That Managers Need to Know Now

Duration:  21 minutes, 24 seconds

Show notes:

Canadian Management Centre is pleased to present the American Management Association’s Human Resources Podcast “HR Issues That Managers Need to Know Now” with guest Max Muller.

Max Muller is the author of the book, The Manager’s Guide to HR and former President of Electronic Processing, Inc.. During this podcast Max not only introduces his new book but will also explain why every manager needs to have a thorough grasp of basic human resources issues.

Max will give us a step by step guide that gets right to the point of major HR topics and common HR misconceptions:

1. Hiring:

· How to write the perfect job description, then recruit, interview, and check the eligibility of candidates.

2. Training:

· How to make sure your employees have everything they need to do their jobs well, safely, and legally—and how to document it all. Includes information on sexual harassment training.

3. Sexual Harassment and Workplace Violence:

· Detailed definitions and case law examples to prevent your company from allowing harass­ment, and necessary precautions, documen­tation, training, and reporting pertaining to violence or the threat of violence.

4. Performance Evaluation:

· How to bring your appraisal, the employee’s self-review, and the job description together to create a fair, consistent, and effective evaluation.

Max will us give real life examples on how to best manage sensitive HR issues in today’s workplace, for example:  how much documentation do we for each employee? How to confront complicated personnel issues, and even workplace violence.

 

  #71Jason Jennings on How New Leaders Can Hit the Ground Running: Play Now | Play in Popup | Download

Download Here: #71Jason Jennings on How New Leaders Can Hit the Ground Running

Duration: 16 minutes, 58 seconds

Show Notes:

Canadian Management Centre is pleased to present the American Management Association’s Leadership Podcast “How New Leaders Can Hit the Ground Running” with guest Jason Jennings.

Mr. Jennings was the youngest radio station group owner in the world, and his unique programming, sales and management strategies are credited with revolutionizing many parts of the broadcasting industry.  He founded a consulting firm that, within three years, became the largest media consultancy in the world and is also the bestselling author of it’s Not the Big That Eat the Small . . . It’s the Fast That Eat the Slow; Less Is More; and Think Big, Act Small.  Mr. Jennings is now considered to be the most influential keynote business speaker in North America.

During this podcast Mr. Jennings will discuss his new book “Hit the Ground Running”. His new book profiles and reveals the tactics and strategies of CEO’s who have created the greatest amount of economic value since the year 2000.

Mr. Jennings’ explains why the toughest job in business is taking over as a new leader.   He explains that those leaders whether they have been brought on to fix a situation, launch a product or change a company’s direction; are under great pressure to get up to speed and begin producing strong numbers immediately.

Mr. Jennings’ will review his 10 steps for success for any new leader:

1. Don’t Deceive Yourself
2. Gain Belief
3. Ask for Help
4. Find, Keep and Grow the Right People
5. See Through the Fog
6. Drive a Stake in the Ground
7. Simplify Everything
8. Be Accountable
9. Cultivate a Fierce Sense of Urgency
10. Be a Fish Out of Water

With each step Mr. Jennings will give real life proven examples and explain why with using these “Golden Rules” a leader can balance the short term and the long term goals as well as the competing needs of shareholders, employees and customers.

 

 BI - #70 Kevan Hall on Speed Management: Play Now | Play in Popup | Download

Download Here: BI - #70 Kevan Hall on Speed Management

Duration: 11 minutes, 34 seconds

Show Notes:

Canadian Management Centre is excited to host AMA’s Management Podcast “Speed Management” with guest Kevan Hall.

Kevan Hall is the founder of the consulting firm Global Integration.  Global Integration is a global consulting and training firm that delivers consulting & training to over 200 companies in 40 countries. Kevan speaks regularly at international conferences and is a member of the Chartered Institute of Personnel & Development.

During this podcast Kevan will review his new book “Speed Lead” and explain how leaders can simplify the way employees work together in complex companies and make the organization easier and cheaper to operate.

Kevan focuses his management theories on what he calls the “4Cs”:
1.    Cooperation
2.    Communication
3.    Control
4.    Community

Throughout this interview Kevan will outline how a manager can identify the most serious efficiency and productivity problems in a workplace.  He then explains the most common causes of each and finally the practical solutions.

Kevan emphasis on the need for “selective decentralization” when identifying simpler ways to manage people, projects, and teams, especially in complex companies. He also stresses the importance of simplicity, stating that policies and processes should be “as simple as possible but no simpler.”

 

 BI - #69 John Baldoni on How to Lead by Examp: Play Now | Play in Popup | Download

Download Here: BI - #69 John Baldoni on How to Lead by Examp

Duration: 11 minutes, 18 seconds

Show Notes:

Canadian Management Centre is pleased to present the American Management Association’s Leadership Podcast “How to Lead by Example” with guest John Baldoni.

John Baldoni is an internationally recognized leadership consultant, speaker, and author.  John Baldoni was named one of the “30 Most Influential Leadership Gurus” by Leadership Gurus International.  He has also been featured in many publications, including the New York Times, USA Today, the Chicago Tribune, and Investor’s Business Daily.

During this podcast Mr. Baldoni will review his new book How to Lead by Example and offer real life examples of how a leader can get others to follow their lead and work towards a common business goal. 

Mr. Baldoni will explain why it is imperative to have leaders that not only have great business acumen but also have self awareness.  He explains why leaders need to know what they do not know. He also reviews why leaders who try to accomplish everything are doomed to fail and provides tips to those leaders that recognize personal short comings. 

Mr. Baldoni states that when entering into a new leadership position the transition is never easy but when done correctly can result in inspired leadership.  He also explains how this transition can lead to disaster if done incorrectly and how important it is for a leader in transition to give their team a reason to believe in their talents and abilities.     

 

 BI #68 Paddy Miller on Mission Critical Innovation: Play Now | Play in Popup | Download

Download Here: BI #68 Paddy Miller on Mission Critical Innovation

Duration: 16 minutes, 22 seconds

Show Notes:

Canadian Management Centre is excited this week to host the American Management Association’s Innovative Thinking Podcast “Mission Critical Innovation” with guest Paddy Miller.

Dr. Miller is the author of a recent book, Mission Critical Leadership. Dr. Miller specializes in leadership, change management, and innovation, with a focus on multinational organizations.

During this podcast presentation Dr. Miller will explain Mission Critical Leadership and his theory behind this new leadership framework.

He will give real life examples of how Mission Critical Leadership will assist traditional economy managers who want to lead their evolving organizations into the new economy

Dr. Miller’s theory is based on extensive work with a broad range of companies.  Through this experience Dr. Miller will explain how to adapt your organization so that you can think, act, and evolve faster than your competitors.

Dr. Miller will review how under Mission Critical Leadership you can:

• Deal with new and rapidly shifting business models
• Keep and motivate teams
• Cope with teams that are geographically dispersed
• Develop your own career path when the company and the economy are evolving so quickly

 

 Business Intelligence #67: John Quelch on Best Marketing Practices in a Recession: Play Now | Play in Popup | Download

Download Here: Business Intelligence #67: John Quelch on Best Marketing Practices in a Recession

Duration: 13 minutes, 21 seconds

Show Notes:

Canadian Management Centre is pleased to host the American Management Association’s Marketing Podcast “Best Marketing Practices in a Recession” with special guest John Quelch.

John Quelch is the author of over 20 books and was one of ten marketing experts profiled in the 2007 book, Conversations with Marketing Masters.  He has been a professor at Harvard Business School since 1979 and is known worldwide for his research on global marketing, global branding and marketing communications.

During this interview John will review the common pitfalls that companies fall into during economic downturns and give the tools to combat these pitfalls.  John discusses in detail how most companies will cut marketing budgets and departments in a recession and how this pitfall is one of the most common during a downturn. 

John’s recommendation during these leaner times is to cutback where it makes sense.  As well, make sure that during this process the corporation is not leaving opportunity on the table.�
He explains that the first step is to look at the marketing budget and ask the following:

1. Review current consumer behaviour
a. Has the consumer stopped purchasing altogether?
b. Has the consumer moved to consuming through a different method?
c. Has the consumer embraced a different advertising medium?

2. Review the company’s core values
a. What was it that got the company to its current position?
b. How can the company’s core values assist in reaching out to new and existing consumers?

 

 Business Intelligence #66: Ralph Sink on How to Bring Back High-Performance Management : Play Now | Play in Popup | Download

Download here: BI #65: Paul Carroll on Learning from the Worst Business Failures

Duration: 19 minutes, 28 seconds

Show Notes:

Canadian Management Centre is pleased to present the Management podcast “How to Bring Back High-Performance Management” with guest Ralph Sink in association with American Management Association.

Ralph Sink is currently a consultant on high-performance systems and is an associate with Generon Consulting in Cambridge, Mass.  Mr. Sink is a former manufacturing executive and at DuPont and the former head of human resources at CPFilms, a division of Solutia.

During this podcast, Mr. Sink will not only review his article “My Unfashionable Legacy” but will also discuss his belief in the high-performance systems ap­proach to management.  Mr. Sink explains that this management approach provides people throughout an origination with the skills, understanding and processes needed to make decisions that will ensure high quality and business success. This is as opposed to having all the ideas and commands flow from the top.

Mr. Sink explains why despite the success’ of high-performance systems, this concept is less fashionable in management circles today than it used to be.  He talks about why the next generation of managers, particularly on the operations and shop-floor side, don’t always have the skills and training needed to lead high-performance systems. 

Mr. Sink gives real life examples of the challenges that face current organizations when trying to implement high-performance systems and provides the tools needed to make this transition smoothly. 

 

 BI #65: Paul Carroll on Learning from the Worst Business Failures: Play Now | Play in Popup | Download

Duration: 12 minutes, 22 seconds

Show Notes:

Canadian Management Centre is pleased to present the American Management Association’s strategic planning podcast “Learning From the Worst Business Failures” with special guest Paul Carroll.

Paul Carroll is the coauthor of the best selling book Billion-Dollar Lessons and a former Pulitzer Prize nominee as a journalist for The Wall Street Journal.

During this presentation Mr. Carroll will discuss the importance of looking at business failures in order to identify strategies that are prone to failure.

Mr. Carroll will also review the fallacy that “execution is the key to a successful business strategy” citing professional studies that show the importance of investigating past business failures.

Today Mr. Carroll will outline the two major reasons why companies continue to adopt poor business strategies:

1. Personal Psychological Pressures - People often have a unrealistic view of their own capabilities.
2. Rationalization of Failure - Laying blame with someone or something else.

Mr. Carroll will prove why looking back at past failures will show that there are some strategies that are prone to disaster no matter how well they are executed.

 

 BI #64:Rodd Wagner on Defeating Workplace Disengagement: Play Now | Play in Popup | Download

Duration: 11 minutes, 17 seconds

Show Notes:

Canadian Management Centre is pleased to present the American Management Association’s Customer Service podcast “Defeating Workplace Disengagement” with guest Rodd Wagner.  Rodd Wagner is the co-author of “12: The Elements of Great Managing”; a book developed from an analysis completed by Gallop 15 years ago based on hundreds of questions fielded with many organizations. This analysis identified twelve elements that best differentiate between the most productive from the least productive workers.

One of the causes of employee disengagement includes managers that do not engage their employees effectively.  Companies need to make sure that a manger has this ability and just because someone is good at accounting, doesn’t necessarily mean they would make good accounting managers.

The most fundamental element in creating employment engagement is that the employee must know what’s expected of them. They also must be given right materials or equipment to get their task done.

He goes on to talk about how important employee engagement is in improving productivity and how having a best friend or close affiliate in the company is part of what makes a team work well together.  Creating employee enthusiasm stems from managers who care about the employee’s best interest and give recognition and praise. This makes the employee want to reciprocate in the same manner.

 

 BI #63 Alexandra Levit on 'Harnessing the Next Generation Workforce': Play Now | Play in Popup | Download

Download here: BI #63 Alexandra Levit on ‘Harnessing the Next Generation Workforce’ Duration: 12 minutes, 49 seconds
Show Notes:

Canadian Management Centre is pleased to present the American Management Association’s Customer Service podcast on ‘Harnessing the Next Generation Workforce’ with guest Alexandra Levit.

Alexandra Levit is the author of They Don’t Teach Corporate in College and has two books due out next year.  She is the founder of the career consultancy Inspiration at Work and advises companies and individuals on how to harness the next generation ‘Y’s potential.

Alexendra speaks about the growing number of millennials or generation ‘Y’ and how critical it is for companies within the next 5-10 years to learn how to effectively interact, recruit, and retain them.
Alexandra goes on to talk about person to person communication skills and the importance of this when working with the baby boomers generation.   She also mentions how important it is for organizations to offer a successful mentoring program and that it does not need to be formal.

Some of the qualities Alexandra points out when selecting mentors are:
-    empathetic
-    have a nurturing attitude
-    exemplify the best of the company’s culture
-    1 to 2 levels above the ‘mentee’

Alexandra talks about the different ways managers can effectively assimilate university grads into the organization by simply taking the time to understand each millennial’s unique capabilities and customizing assignments to meet the individual’s desires.  Alexandra also mentions that the younger generation does not want to be micro managed, but given timely and consistent feedback and individual performance goals.