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 Management / Supervisory
The Seven-Second AdvantageYou're at a business conference and you turn toward the stranger standing next to you. He turns to face you and in that instant your brain makes a thousand computations. Is he someone to approach or to avoid? Should you flee or be friendly? Will he harm you or help you? Read More... Stress and CoachingYou know the situation - you're feeling positive and go into a meeting with someone who is obviously stressed. This stress impacts not just one person, but everyone in the room. It disrupts the flow of the meeting and the eventual outcome. As you make your way to another meeting you carry some of that stress with you. It spills over to others in the organization. Read More... Great Managers Attract (and Keep) Great TalentWidespread research suggests that people do not leave organizations; they leave their managers. The implication of this finding is that managers who are respected and seen as supportive of the people who work with them are indispensable to successful organizations. Without them, competent people may leave their current organization in search of better treatment. Read More... Why Aren't There More Good Managers?When the cake comes out wrong, it's seldom the fault of the ingredients. Odds are the flour, sugar, and eggs were just fine. It's probably the fault of the baker. Some bakers are good and others aren't so good. Some managers are good and others aren't so good. The best have special recipes that they've learned. They take ordinary ingredients and incredible things happen. Read More... Don't Delegate More - Delegate More EffectivelyWhen C-level executives are asked what change they could make to become a more effective leader, one of the most common answers is, I need to delegate more! My caution to these executives is always the same: Dont delegate more. Delegate more effectively. Read More... Managing in Uncertain Times: Transforming Employees from “Comfeartable” to CourageousWhat’s a “comfeartable” employee? It’s a worker who is either too comfortable or too fearful to do things differently and deliver results, says Bill Treasurer. Treasurer, a former member of the U.S. High Diving Team, is on a mission to help managers create a more courageous workforce. He says, “Comfeartable workers perpetuate the status quo. In seeking the safety of sameness, they withhold their energy and creativity—often when the company and the boss need it most.” Read More... Ten Obstacles to Successful Decision MakingWhat makes a good executive? If you measure it on the basis of an organization’s performance, the ability to make the right decisions would be on the top of the list. If you want to improve the quality of your decision making, there are some traps you need to avoid, traps that aren't that uncommon. Like... Read More... How to Be a Super SupervisorWhat are the differences that make a difference that separate mediocre bosses from great bosses? Reflecting on the feedback Ive gotten over the years from employees and the research on what matters most, I pulled together 11 things that you must do if youre serious about optimizing employee performance. Read More... Management by AnecdoteThroughout history, leaders who have excelled at getting their points across have used parables, jokes, and anecdotes to get people to understand them. Abraham Lincoln, for example, found that he could cover more ground by relating amusing but pointed stories — so much so that "That reminds me of a little joke" was practically his trademark phrase. Read More... Secrets of Effective Feedback: Knowing What to AvoidSo many managers tell me that providing constructive feedbackor at least feedback they hope will be perceived as constructiveis one of their biggest challenges. All too often they avoid giving it, because they know its going to be awkward and could possibly make matters worse. Read More... Time Management for the Hurried and the Harried ProfessionalPaper + Time = Money: Studies indicate that the average executive wastes thousands of dollars in productivity each year searching for lost information: Forbes Magazine: 150 hours/year = $3,750*, Wall Street Journal: 225 hours/year = $5,625*, National Association of Professional Organizers: 240 hours/year = $6,000*. (*based on 37.5 hour work week @ $50,000 annual salary) Read More... Bringing Critical Thinking into CPIOrganizations Require Critical Thinking to be Responsive to the Demands of Business
Six Ways to Unleash Incredible Creativity in Any CompanyOrganizational Culture will Impact Employee Engagement
Responsibilities of the New SupervisorNew managers and supervisors only learn after a few months into the job that with their new title they lose more 'rights' than they gain. Yes, they are the delegator rather than delegatee, and they will have information about their organization's well being that they previously lacked, and they will be in a position to hire and promote. But, in turn, new supervisors lose a number of 'rights,' like... Read More... Are You a Micromanager?Micromanager. We hear the word intoned with the same special feeling typically reserved for scaly, slithery creatures. But even if you suspect the label might fit, take heart. Micromanagement isn't an incurable disease or permanent condition. It’s often a symptom of having lost control and suffered the consequences. Read More... Getting Results Without AuthorityIts happened to all of us at one time or another. We're given an assignment without the authority to get it done. The consequence: frustration. No, FRUSTRATION! What can you do? While it may be true that some of those whose support you need may under-value your contribution or see you as unimportant in the pecking order of the organization, you shouldn't forget... Read More... Change: Friend or Foe?In the course of my work I often spend hours upon hours doing research on various topics for discussion. My focus is usually on analyzing those organizations and persons that have made an impact in the world. I figure it's a good place to start when trying to find the secrets to success and leadership. In one such research endeavor, I came quite unexpectedly on a Japanese term and definition which struck a chord in me. Read More... The Hard Truth about Soft SkillsIn her new book The Hard Truth About Soft SkillsWorkplace Lessons Smart People Wish Theyd Learned Sooner (Collins, 2008), Klaus presents 54 workplace lessons based on her years of training, coaching, and interviewing people at all levels. What she found is that people arent getting where they want to go in their careers. Read More... For a Fresh Perspective, Stop Dancing and Get Out on the BalconyIn any organization, your chances of success depend on your ability to observe and synthesize a complex set of often conflicting signs and data. You must be attuned to cues about what is most important, what is at stake for the organization, who will support you, and who will block you. Read More... Office PoliticsIn almost every working environment we are faced with office politics. It seems to find a way of involving us and usually not by choice. The key to coping with these circumstances without crossing any ethical boundaries is to first and foremost decide what is of importance to you- the short term chance of promotion or the long term value of your name, which can take a life time to build but can serve as inspiration for life times to come. Read More... Pitfalls to AvoidIn addition to being faced with new external supervisory challenges, you will discover that your personal internal issues may present pitfalls you can learn to avoid, such as... Read More... Dealing with Difficult PeopleIf you're a manager dealing with a difficult employee, you have three choices: (1) You can do nothing and hope things will get better (not a sign of great leadership). (2) You can hope the difficult person will see the light and vow to change his attitude and behavior (my advice: don't count on it!)... Read More... 25 Quick Tips for Getting OrganizedIf the very thought of “getting organized” seems overwhelming, think again. Organization is a skill and, like any other skill, it requires tools, principles and practice. In fact, becoming better organized, especially at work, will save you time and increase your productivity and effectiveness. Read More... Understanding And Coping With Difficult ManagersI have conducted countless management workshops in my professional life for various clients and the question that continuously is asked during the workshop is, "how do I manage my manager"? I hear such comments as, "my manager should attend this workshop" or, "my manager requires this workshop badly". Unfortunately, the participants who are saying these comments are not alone in their frustration. Read More... Ten Ways to Become a Savvy NegotiatorHere are ten common negotiation tactics, along with advice on how to deal effectively with each. Read More... Managing Your Time When You Don't Have the TimeHave you ever wondered how some people seem to get so much more done in a day than you do? Do you feel like you are working longer hours than ever, yet never seem to get to the bottom of your To Do list? You are not alone. Read More... How to Survive & Thrive Through Any Business Setback: The Four-Step Process Of Turning A Setback Into A ComebackHas your business ever had a setback? Of course it has. Perhaps your right-hand person left for your biggest competitor. Or maybe your top salesperson quit without notice and took a few key accounts. Or even worse, perhaps you lost everything because of a bad business decision. Read More... Solving Business ProblemsEnhance your Career through Effective Problem Solving
Making Dead Time WorkDead time is time you spend doing nothing waiting for something else to happen -- whether its a minute on line at the bank or two hours in the dentists office. If you know how to work it, you can turn dead time into productive time. Here are some suggestions... Read More... A Manager's Guide to Developing Poor PerformersBusiness gurus often focus on mentoring, leading and coaching. In today’s competitive, leaner business environment these initiatives have become even more critical. Managers are constantly being told what to do in order to achieve success. Instead, the following suggestions are guaranteed to sabotage good performers and bring out the worst among the truly mediocre. Read More... Becoming a Motivating ManagerAre you a manager who creates a motivating work environment? Does your team enjoy what it's doing? Do you inspire people to give their best? If you can’t answer these questions with a confident, “yes,” here are five tried-and-true tips for getting started... Read More... Push-Back: When Your People Resist ChangeChange has become such a constant in the workplace that we are beginning to delude ourselves that everyone likes it. Although some people do thrive on change, it is a stress for most. I'd like to share with you some ideas that other managers are finding useful in lessening resistance to change. Read More... Tips for New ManagersManaging Time30 Tips to Manage Successfully |
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